Business automation consultant - we find the manual work, then make it disappear
Somewhere in your firm, right now, someone is rekeying numbers from your CRM into your accounting software. Someone else is chasing a client for a file that was emailed three weeks ago. On Friday, someone will rebuild the same report they rebuilt last Friday.
In a people business - agencies, accountants, lawyers, consultants, recruiters - that's hours a week, per person, lost to the copy-paste and chasing between your apps. Nobody budgets for it. We count it - then we build the automations that give it back, and look after them so nobody on your team has to.
We built our first tools for the Fame team - a 6-year-old people business with 100+ clients. They now give those hours back every week.
Read the Fame story →It starts with counting
Most automation consultants start by selling you a tool. We start with a two-week ops audit, because you can't fix what you haven't measured.
We interview your team - the people doing the work, not just the owner. We map every app you use and every place data moves between them by hand. Then we put a number on it: hours per week, by person, by task. You get a roadmap with the three automations that recover the most, scoped and priced. Most firms are surprised by the total. Some are a little annoyed.
What we automate
Real examples from people businesses - agencies, accounting firms, law firms, consultancies:
The data that moves by hand
New deals in HubSpot creating the client in Xero or QuickBooks and the project in your PSA, without anyone typing it twice
Client onboarding
A new client fills one link; brand assets, access, contacts and preferences land where your team works
The weekly report
Pulled from your data, drafted automatically, reviewed and sent by a person in minutes
Status updates
Clients see progress on a live page instead of emailing "any update?"
Intake and triage
Incoming requests tagged, sorted and routed to the right person
Documents and transcripts
Call notes, forms and PDFs turned into structured records
Time and billing
Hours flowing from where they're logged to where they're invoiced
The chasers
Reminders for missing approvals, overdue files and unsigned documents, sent automatically, escalated to a human when it matters
Every one of these has a person on the other end doing something better with the time. That's the point.
Zapier, Make, n8n - or custom code? We choose for you.
Some of this is a well-built Zapier or Make workflow. Some of it needs custom code, because off-the-shelf connectors break, hit limits, or can't handle the logic. We use whichever actually works, and we never push the expensive option when the simple one will do. You don't pick the tool; you tell us what you need to stop doing by hand.
Then we roll it out and run it
An automation nobody trusts gets worked around. So we train the people it affects and manage the change until the old manual way is gone. Then there's the long run: automations break quietly. An app changes its API, a field gets renamed, a zap fails at 1am and nobody notices until the client does. That's why we don't hand off and leave. On a run plan we monitor, fix and keep improving everything we built - and we set up reporting so you can see what's running and what's being used.
What it costs
| Ops audit | $2,500 / £2,000 · two weeks · credited to your first month |
| Run · starter | $2,000 / £1,600 a month · one team, one painful workflow: first tool built and live, then one build at a time, small changes in 5 working days, monthly hours-back report |
| Run · growth | $3,500 / £2,800 a month · 10-30 people: two builds running at once, small changes in 2 working days, weekly check-in with a named lead, live hours-saved dashboard |
| Run · embedded | $7,500 / £6,000 a month · 30+ people: continuous backlog in two-week sprints, same or next-day turnaround on small changes, we sit in your Slack and task tool, weekly planning and a quarterly roadmap |
Your first build, training and change management are included in every monthly plan · 3-month minimum on run plans · AI and API usage billed at cost · it runs on your own accounts, so you own it - you pay those tool costs directly
Why a consultant who also builds
A strategy deck doesn't move any data. A dev shop builds and leaves. A no-code platform makes your ops lead the builder. We're the fourth option: we find the manual work, build what removes it, and keep it running - so the only thing your team notices is that Friday got quieter.
See it built for a real team
Freelancer and contractor invoicing
Freelancers and contractors submit invoices in the portal, priced from a rate card or a flat monthly amount, and approvals run in order.
See the build →02Finance automations
Alerts for failed payments and invoices, a billing view from Xero, and a monthly sweep of receipts into Drive.
See the build →Questions, answered plainly
What does a business automation consultant do?
Finds the manual, repetitive work in your business and replaces it with systems that run automatically - ideally building and maintaining those systems, not just recommending them. We do the whole thing: decide what to build from the audit, build and test it, roll it out to your team, then look after it.
How much does business automation consulting cost?
Our two-week ops audit is $2,500 (£2,000), credited to your first month. Run plans are $2,000-7,500 a month depending on how much we build and look after. All prices are published. The software runs on your own accounts, so you own it, and you pay those tool costs directly.
Which processes should a small business automate first?
The ones that are frequent, repetitive and low-judgement: data moving between apps by hand, client onboarding, weekly reports, status updates and chasers. The audit ranks yours by hours recovered.
Do you use Zapier and Make, or custom code?
Both - whichever actually works for the job. Simple connections get simple tools; anything with real logic, volume or reliability needs gets custom code. You don't have to choose.
Who maintains the automations afterwards?
We do, on a monthly run plan. Automations break quietly; we monitor and fix them so your team doesn't find out from a client.