SlackBuilt and looked after

The update arrives in Slack. Nobody had to post it.

Your team talks in Slack. The work happens in a dozen other apps. Someone has to carry the news between them - the overdue invoice, the client approval, the missing timesheet. We build tools that post it to the right channel for you.

What we build

What we typically build with Slack

01

Client feedback where the team will see it

When a client leaves feedback in their portal, it lands in the right channel straight away, so your account manager replies the same day.

02

Gentle nudges, not nagging

A friendly reminder to log time or update a status, sent by direct message - so Friday isn't spent chasing people.

03

Alerts that need a person

A stalled project or a client who has gone quiet, flagged in the team channel for a person to decide what to do.

What goes wrong

Common Slack sync problems - and how we handle them

01

Slack limits how often an app can post

Slack caps how quickly an app can post to a channel. We group updates into sensible digests rather than a flood.

02

Shared channels with clients

Channels shared with clients need extra care about what gets posted there. We agree with you exactly which updates are client-safe.

03

Too many alerts get ignored

The biggest risk isn't technical - it's noise. We start with a few alerts that matter and add more only when your team asks.

Questions

Slack questions

Will this spam our channels?

No. You choose which updates post where, and we start small. Most firms prefer a short daily digest plus a few alerts that genuinely need a person.

Can updates go into a channel shared with a client?

Yes, if you want them to. We agree what's client-safe first, so internal notes never end up in front of a client.

Who owns the connection and the tool?

You do. The tools we build run on your own accounts, and each app is connected with its own sign-in, limited to what the tool needs. You can switch access off at any time from inside the app itself.

Built and looked after

Find the hours your team loses around Slack.

A 2-week ops audit finds the hours your team loses between apps: $2,500 / £2,000, credited to your first month.