glossary

Subcontractor

operations & toolsreviewed by the Forge team · 8 June 2026

An external specialist or agency brought in to deliver part of a project, usually under the lead agency's brand and contract.

For example, a design agency wins a project needing motion graphics it cannot staff, so it subcontracts a motion specialist - often white-labelled - and delivers the whole thing under its own name. The client sees one agency; the agency keeps the relationship.

Why it matters to agencies: subcontracting lets an agency take on work beyond its in-house skills or capacity without hiring, protecting margin and flexibility. The keys are a clear scope, a confidentiality and IP agreement, and enough markup to cover the management overhead.

how a subcontractor sits in the relationship
your client
your agency
subcontractor

you own the client relationship and manage the subcontractor behind it

common mistakes
  • No contract or NDA with the subcontractor.
  • Letting them talk to the client unmanaged.
  • Passing their cost through with no markup.
common questions
What is a subcontractor?

An external specialist or agency brought in to deliver part of a project, usually under the lead agency's brand and contract.

Why do agencies use subcontractors?

To deliver skills or capacity they do not have in-house, without the fixed cost and commitment of hiring.

How do agencies make margin on subcontractors?

By marking up the subcontractor's cost to cover management, risk and overhead - while keeping the client relationship and brand.

What should a subcontractor agreement cover?

Scope, deliverables, confidentiality, IP ownership, payment terms, and a non-solicit so the subcontractor does not poach the client.

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